Frequently Asked Questions
Everything you need to know about TRUE linkswear golf shoes, shipping, and our walking-focused philosophy.
How do TRUE linkswear shoes differ from traditional golf shoes?
Our shoes are designed with a 'transition drop' and a wider toe box to allow your feet to sit naturally. Unlike stiff, traditional golf shoes, TRUEs are engineered for comfort on and off the course, prioritizing flexibility and a lightweight feel.
Are your golf shoes waterproof?
We offer various levels of protection. Many of our models, like the LUX series, feature a 2-year waterproof guarantee. Other models are water-resistant or designed for maximum breathability in dry conditions. Please check the specific product specifications for the 'waterproof' badge.
What is your return and exchange policy?
We offer a 30-day trial period. If you aren't completely satisfied with your shoes after a few rounds, you can return or exchange them. We want to ensure you have the perfect fit for your game.
How do I choose the right size?
Most of our models run true to standard US sneaker sizing. However, because of our wider toe box, some golfers find they can size down if they prefer a snugger fit. We recommend consulting our detailed Size Guide located on each product page.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout. Please note that international orders may be subject to local duties and taxes.
How should I clean and maintain my TRUEs?
For leather models, we recommend using a damp cloth and mild soap. For knit or mesh styles, hand washing is best. Avoid machine washing or drying, as high heat can damage the technical adhesives and materials used in the outsole.